Enter the code that Microsoft sends to your phone via text message into the Enter Code box. Enter a new password for your Windows Live account.Ĭhoose "Use My Trusted PC" if you have added your computer as a trusted PC on your Microsoft Account and click "Next." When Microsoft confirms that the computer you are using is a trusted PC, enter a new password for your Windows Live account.Ĭhoose "Send a Code to My Mobile Phone" if you provided your cell phone number when you created your Windows Live ID. ![]() Log in to the alternate email address and click the link in the message from Windows Live. ![]() Choose "Email Me a Reset Link" for Microsoft to send reset link to the alternate email address you provided when you created your account.
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